1. Introduction
Welcome to Hotel The Orchid Plaza ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal data of our guests, website visitors, and clients in Bari Brahmana, Jammu (J&K). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hotelorchidplazajammu.com or make reservations at our hotel.
2. Information We Collect
We collect personal information that you voluntarily provide to us when making room reservations, booking banquet halls, inquiring via WhatsApp, or filling out contact forms. This includes:
- Full Name
- Contact details (Phone Number, Email Address)
- Check-in and Check-out dates
- Room category preferences and special requests
- Government ID details (upon physical check-in as required by law)
3. How We Use Your Information
Your information is used strictly to provide world-class hospitality services, including:
- Processing room reservations and banquet bookings
- Communicating booking confirmations via WhatsApp or phone call
- Providing customer support and responding to guest inquiries
- Improving our website performance and Google AdSense / Analytics experience
- Complying with municipal and legal security guidelines in Jammu & Kashmir
4. Cookies & Advertising (Google AdSense)
Our website may use cookies and web beacons to enhance user experience, remember preferences, and serve relevant advertisements through third-party vendors such as Google AdSense. Third-party vendors use cookies to serve ads based on prior visits to our site or other websites. You may opt out of personalized advertising by visiting Google Ad Settings.
5. Information Sharing & Security
We do not sell, trade, or rent your personal information to third parties. We store collected data securely and apply appropriate technical measures to prevent unauthorized access.
6. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
Hotel The Orchid Plaza
Opp. VC Tower, Bari Brahmana, Pillar No. P(152), Jammu & Kashmir 181133
Phone: +91-9622496800 / 01923-459509
Email: ORCHIDPLAZAJAMMU@GMAIL.COM